Figure 4

In the fixed panel, Charter and Troy Cablevision lost the most

100,000 addresses held fixed for the whole event, grouped by network. Networks with at least 100 panel addresses; values are percentage points of reply rate.

Largest worst-hour losses

Worst hourLast six hours

Panels are balanced across city and network groups and do not reflect any operator’s subscriber base. Fifteen-minute bins need at least 12 measured minutes at each point; hours need all four bins.